Welcome to Airlite Consult. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our travel booking services and the information provided on our website. Please read them carefully.

1. Acceptance of Terms

By using the services of Airlite Consult, whether through our website or by contacting us directly, you agree to these Terms and Conditions. If you do not agree to any part of these terms, please do not use our services.

2. Services Provided

Airlite Consult provides a range of travel-related services, including but not limited to:

– Flight bookings (domestic and international)
– Hotel reservations
– Visa assistance
– Travel insurance
– Tour packages
– Car rentals
– Corporate travel management

All services are subject to availability and the terms set by third-party providers such as airlines, hotels, and visa agencies.

3. Booking and Payment

– Booking: All bookings made through Airlite Consult are subject to confirmation by the respective service providers (e.g., airlines, hotels, visa authorities). We will notify you once your booking is confirmed.
– Payment: Full payment must be made at the time of booking, unless otherwise agreed. We accept payments through various methods, including bank transfers, credit/debit cards, and online payment platforms.
– Pricing: Prices for travel services are subject to change without notice based on the availability and policies of third-party providers. Airlite Consult will provide the most accurate pricing at the time of booking.
– Non-Refundable Fees: Certain fees, such as for visa services or booking changes, may be non-refundable, depending on the provider’s policies.

4. Cancellation and Refund Policy

– Customer Cancellations: Cancellations by customers may be subject to fees, depending on the policies of the service providers (airlines, hotels, etc.). We will inform you of the applicable cancellation and refund terms before confirming your booking.
– Provider Cancellations: In the event of cancellations by airlines, hotels, or other third-party providers, we will assist you in securing a refund or rebooking, subject to the provider’s terms.
– Refunds: Refunds, if applicable, will be processed within 30 business days after approval. Please note that certain services may be non-refundable.

5. Passport, Visa, and Travel Requirements

– Responsibility for Documents: It is the sole responsibility of the traveler to ensure that all travel documents, including passports, visas, and other entry permits, are valid and up-to-date. Airlite Consult offers visa assistance but does not guarantee visa approval.
– Visa Denials: Airlite Consult is not responsible for any loss, delays, or additional costs resulting from a visa denial. Any costs incurred due to such denials (e.g., flight rescheduling) are the traveler’s responsibility.
– Health and Safety Requirements: Travelers are responsible for understanding the health, vaccination, and safety requirements of their destination.

6. Travel Insurance

We strongly recommend that travelers purchase travel insurance to cover trip cancellations, medical emergencies, and other unforeseen events. Airlite Consult provides assistance with obtaining travel insurance, but we are not responsible for the scope or coverage of the insurance policy.

7. Changes to Itineraries

– By Airlite Consult: Airlite Consult reserves the right to make changes to your itinerary if required by circumstances beyond our control (e.g., flight cancellations, government restrictions). We will notify you as soon as possible and offer alternative arrangements where feasible.
– By the Customer: If you need to make changes to your booking, such as flight rescheduling or changing hotel reservations, additional fees may apply depending on the service provider’s terms.

8. Liability and Disclaimer

8.1 Limitation of Liability
Airlite Consult acts solely as an intermediary between travelers and travel service providers such as airlines, hotels, and tour operators. We do not own, operate, or control any of these providers. Therefore, we are not liable for any injury, loss, delay, or damages caused by the actions or omissions of third-party providers.

8.2 Force Majeure
Airlite Consult shall not be held liable for delays or cancellations due to events beyond our control, including but not limited to natural disasters, pandemics, strikes, government restrictions, or acts of terrorism.

9. Intellectual Property

All content on the Airlite Consult website, including text, graphics, logos, and images, is the property of Airlite Consult or its licensors and is protected by copyright laws. You may not copy, distribute, or use any content from our website without prior written permission.

10. Privacy Policy

Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal data.

11. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of Lagos, Nigeria.

12. Changes to Terms and Conditions

Airlite Consult reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of our services will signify your acceptance of the revised terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

– Email: clue@airliteconsult.com
– Phone: +2348028947383 / +2349134685543
– Office Address: 70, Obafemi Awolowo Way, Allen, Ikeja 101233, Lagos, Ikeja 101233, Lagos

Disclaimer

The information provided on the Airlite Consult website is for general informational purposes only. While we strive to keep all information accurate and up-to-date, we do not guarantee the completeness or accuracy of any information provided. Airlite Consult disclaims any liability for any direct, indirect, or consequential losses or damages arising out of or in connection with the use of our services or website.

– Third-Party Links: Our website may contain links to third-party websites. Airlite Consult is not responsible for the content, accuracy, or privacy practices of those external sites.
– Travel Requirements: Visa requirements, health regulations, and entry restrictions may change without notice. It is the traveler’s responsibility to verify these requirements with the appropriate authorities before traveling.