At Airlite Consult, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

•  Personal Identification Information: Name, email address, phone number, physical address, and other contact details.
•  Travel Information: Passport details, visa information, travel itinerary, flight and hotel bookings, travel insurance, and other relevant travel documents.
•  Payment Information: Credit/debit card details, bank account information, and other billing details for processing payments.
•  Technical Information: IP address, browser type, operating system, and information about your interactions with our website through cookies and similar tracking technologies.

2. How We Use Your Information

We collect and use your personal information to:

• Facilitate your travel bookings, including flights, hotels, car rentals, and tours.
• Assist with visa processing and other travel-related services.
• Process payments and issue invoices.
• Provide customer support and respond to your inquiries.
• Communicate with you about updates, promotions, or relevant travel information.
• Improve our website and services through analytics and feedback.
• Ensure compliance with applicable laws and regulations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following circumstances:

• Travel Service Providers: Airlines, hotels, car rental companies, visa agencies, and other partners to complete your bookings.
• Payment Processors: To securely process payments and refunds.
• Regulatory Authorities: When required by law, to comply with legal obligations, or to respond to legal requests or government authorities.
• Business Partners: For marketing and promotional purposes, but only with your explicit consent.

4. Security of Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss. These include encryption, firewalls, and secure payment gateways. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Under the Nigeria Data Protection Regulation (NDPR) and other applicable laws, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request corrections of inaccurate or incomplete data.
• Right to Erasure: You can request the deletion of your personal data, subject to legal or contractual obligations.
• Right to Restrict Processing: You can request that we limit the use of your personal data.
• Right to Data Portability: You have the right to receive your data in a structured, commonly used format.
• Right to Object: You can object to the processing of your data for direct marketing purposes or other specific situations.
• To exercise any of these rights, please contact us at clue@airliteconsult.com

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us understand how you use our site, remember your preferences, and personalize your experience. You can control or disable cookies through your browser settings, but this may affect some functionality of the website.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This period may include the time required to handle disputes, comply with legal obligations, or enforce our agreements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any external sites you visit.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: clue@airliteconsult.com
• Phone: +2348028947383 / +2349134685543
• Office Address: 70, Obafemi Awolowo Way, Allen, Ikeja 101233, Lagos, Ikeja 101233, Lagos

By using our services, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection, use, and disclosure of your personal information as outlined above.